Fond du Lac Water Utility has converted to a new Billing Software and the Online Bill-Pay Portal is now Live to our Customers!

Visit to Register your Account

Or Click “Pay” on the top Scroll Bar, Select Water Bill

Enroll in Paperless Billing, Auto Pay, Recurring Payments, Email Notification, and view your Account History


Payments online must be made before 3:30pm to process the same business day.

-Existing Utility Customers were issued new water account numbers will the software conversion, you may email a utility representative at for that update water account number or wait for your next cycle bill to arrive in the mail.

-Auto Pay enrollment through was terminated as of June 26, 2023, customers will need to re-register to continue automatic payments.

And as always you can still pay invoices:

  • In Person: Government Center 160 S Macy St Fond du Lac Monday-Friday 7:45am – 4:30pm (Cash, Check, Credit, Debit Card)
  • Mail Check: Payable to City of Fond du Lac PO Box 830 Fond du Lac, WI 54936
  • Drop off Boxes: Lot 19, Lot 22, Government Center Main Entrance 160 S Macy St Fond du Lac (deposits after 1:30pm will be processed the following business day)

Any questions can be directed to the Utility by calling 920-322-3680