For abandoned or improperly parked scooters not causing an immediate safety hazard, all complaints should be given to Bird at (866) 205-2442. You can also report “Badly Parked Bird” and “Damaged Bird” using the mobile app. You do not have to be a rider to use this feature of the app, however, you do need to create an account. For reckless riding, please call the Fond du Lac Police non-emergency number (920) 906-5555.
Call 911. The Police Department will respond to and process the crash/injury as they would any other crash. Crashes or injuries can also be reported to Bird through the app, via phone, or via email at email@example.com.
Bird electric scooters are dockless, meaning you can leave them at your destination so long as you park in an upright position; within a bicycle rack; out of the way of pedestrian walkways, roadways and driveways; and off of private property.