{"id":153,"date":"2019-07-31T07:16:22","date_gmt":"2019-07-31T12:16:22","guid":{"rendered":"https:\/\/www.fdl.wi.gov\/transit\/?page_id=153"},"modified":"2025-11-25T12:19:25","modified_gmt":"2025-11-25T18:19:25","slug":"ada-policy-complaint-procedures","status":"publish","type":"page","link":"https:\/\/www.fdl.wi.gov\/transit\/ada-policy-complaint-procedures\/","title":{"rendered":"ADA Policy &amp; Complaint Procedures"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><strong>Fond du Lac Area Transit ADA Policy<\/strong><\/p>\n<p>ADA Policy: The Americans with Disabilities Act (ADA) was signed into law on July 26, 1990. ADA is civil rights legislation requiring that persons with disabilities receive transportation services equal to available fixed-route services. The ADA Policy applies to all Fond du Lac Area Transit services including fixed route bus service, paratransit, and shared ride taxi. It is the policy of Fond du Lac Area Transit, a division of the City of Fond du Lac, that Fond du Lac Area Transit\u2019s services, programs, facilities, and communications, directly or by a contracted service provider, are readily accessible and usable to individuals with disabilities to the maximum extent possible.<\/p>\n<p>Reasonable Modification: Fond du Lac Area Transit (City of Fond du Lac, Transit Division) is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, Fond du Lac Area Transit is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling Fond du Lac Area Transit at (920) 322-3650 or emailing Nicole Dreher, Transit Manager at ndrehe&#114;&#64;&#102;&#100;&#108;&#46;&#119;&#x69;&#x2e;&#x67;&#x6f;&#x76;.<\/p>\n<p><strong>Fond du Lac Area Transit ADA Complaint Form <\/strong><\/p>\n<p>Title II of the Americans with Disabilities Act<\/p>\n<p>Section 504 of the Rehabilitation Act of 1973<\/p>\n<p>Discrimination Complaint Form<\/p>\n<p>Instructions: Please fill out this form in black ink or type.  Sign &amp; return to the address below.<\/p>\n<p>Complainant Name:<\/p>\n<p>Address:<\/p>\n<p>City:<\/p>\n<p>Phone(s):<\/p>\n<p>Zip:<\/p>\n<p>When did Incident Occur?:   Date:        \/         \/                  Time:           am   or   pm?<\/p>\n<p>Describe the Incident providing detail and name(s) where possible of the individuals who discriminated (use space on back page, if needed):<\/p>\n<\/p>\n<p>Print Name: ______________________________________ Date:<\/p>\n<p>Signature:<\/p>\n<p>Return to Fond du Lac Area Transit, 530 N Doty St, Fond du Lac, WI 54935.<\/p>\n<\/p>\n<p>For Office Use Only  Received by:       on (date\/time)<\/p>\n<p>Investigated by:<\/p>\n<p>Findings:<\/p>\n<\/p>\n<p>Communicated to Complainant by:      on (date\/time)<\/p><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-153","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ADA Policy &amp; 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