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ADA Policy & Complaint Procedures

ADA Policy & Complaint Procedures2019-07-31T08:02:05-06:00

Fond du Lac Area Transit ADA Policy

ADA Policy: The Americans with Disabilities Act (ADA) was signed into law on July 26, 1990. ADA is civil rights legislation requiring that persons with disabilities receive transportation services equal to available fixed-route services. The ADA Policy applies to all Fond du Lac Area Transit services including fixed route bus service, paratransit, and shared ride taxi. It is the policy of Fond du Lac Area Transit, a division of the City of Fond du Lac, that Fond du Lac Area Transit’s services, programs, facilities, and communications, directly or by a contracted service provider, are readily accessible and usable to individuals with disabilities to the maximum extent possible.

Reasonable Modification: Fond du Lac Area Transit (City of Fond du Lac, Transit Division) is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, Fond du Lac Area Transit is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling Fond du Lac Area Transit at (920) 322-3650 or emailing Lynn Gilles Transit Manager at lgilles@fdl.wi.gov.

Fond du Lac Area Transit ADA Complaint Form

Title II of the Americans with Disabilities Act

Section 504 of the Rehabilitation Act of 1973

Discrimination Complaint Form

Instructions: Please fill out this form in black ink or type.  Sign & return to the address below.

Complainant Name:

Address:

City:

Phone(s):

Zip:

When did Incident Occur?:   Date:        /         /                  Time:           am   or   pm?

Describe the Incident providing detail and name(s) where possible of the individuals who discriminated (use space on back page, if needed):

 

 

 

 

 

 

Print Name: ______________________________________ Date:

Signature:

Return to Fond du Lac Area Transit, 530 N Doty St, Fond du Lac, WI 54935.

 

 

 

 

For Office Use Only  Received by:       on (date/time)

Investigated by:

Findings:

 

 

 

 

Communicated to Complainant by:      on (date/time)