Sewer credits may be considered for excess water usage resulting from usage of water that occurred outside the building and did not enter into the sanitary sewer system. Credits may be issued for swimming pool fills and ice skating rinks one (1) time per season, and may be issued for new-built construction sites for a one-time lawn establishment.
In order to be exempt from variable sewer charges on the water used, please document the date range of water usage and take the beginning and end water meter readings. The City and Utility reserves the right to deny any request that it deems did not meet the applicability criteria listed above.
Customers must be current on their water bills at time of credit request submittal to be eligible for a sewer credit. Sewer credits must be greater than $5 to be processed and will be applied to the customer’s water account.
Note: Water meters are located primarily in basements, crawl spaces, utility closets.
Please reference the policy below for additional information.