Utility Assistance Programs
St. Vincent de Paul Fond du Lac County
Need assistance with utility’s call (920) 922-3650
Note: A completed Consent to Disclose Utility Customer Information must be on file with the utility before account information can be release to a Third Party.
Fond du Lac Salvation Army
Apply for assistance at https://centralusa.salvationarmy.org/fonddulac/emergency-assistance/
or call (920) 923-8220
UnitedHealthcare UCard Utility Payments
UnitedHealthcare has issued UCards which is the new Medicare Member ID Card that can be used to pay eligible utilities.
Instructions on how to use your UCard to pay utility invoices, you must register the UCard on the Hub website or mobile app:
Registering your Ucard on website or mobile app: https://www.uhc.com/member-resources/health-care-tools/unitedhealthcare-app
Payments made for utilities using your UCard benefits may take several business days to be recevied by the PUD. Please allow up to 2 weeks for payment made using UCard benefits.
UnitedHealthcare UCard cannot be used in the following ways:
-Cannot be swiped or entered in-person when trying to pay an utility invoice at Government Center 160 S Macy St Fond du Lac
-Cannot be used in our phone payment system or online payment program InvoiceCloud
For more instruction and information we encourage you to contact United Healthcare directly 1-800-607-2877